Partner Onboarding Process

Streamlined workflow for partner and driver approvals

Partner Approval

Tax Info (W9)

Standard Form

Bank Info

Direct deposit form or text fields

COI

$500,000 minimum insurance

Agreements

Service, Privacy Policy, Duty of Care

Driver Approval

Background Check

Annual requirement

Headshot Photo

Uploaded to platform

Driver's License

Photo or scan with certifications

Agreements

Driver, Privacy Policy, Duty of Care

Vehicle Approval

Make and Model

Open text field with dropdowns

Age

5 years or newer (6+ flagged)

Photos

10 standard angles (inside/outside)

Registration & VIN

Uploaded, must match COI

Extra Services

Child Seats

Acknowledge and provide photos of 3 different seat types

Meet and Greet

Yes/No acknowledgment of offering this service

Pets

Yes/No acknowledgment of allowing pets in vehicle

Partners Notes Drivers Notes Vehicles Notes
W9 Drivers License # No verification, no photos Make and Model Need to review approval criteria
Direct Deposit From First Name 6 years or newer Review process for activation
Insurance Certificate No minimum Last Name Photos Outside only
Partner Service Agreement No background checks mentioned Email Vehicle Registration
Privacy Policy Phone Number VIN # Must match COI
Partners Notes Drivers Notes Vehicles Notes
Tax Info (W9) Standard Form Background Check Annual required per driver Make and Model Open Text Field. Possible dropdowns
Bank Info Direct Deposit form or text fields Headshot Photo Must be uploaded to platform 5 years or newer Older than 6 years flagged/denied
COI $500,000 Minimum, verification Drivers License # Photo/scan with certifications Photos Outside AND Inside (10 standard)
Agreements Service, Privacy, Duty of Care Driver Agreement Standard signature field Vehicle Registration Uploaded
Credit card on file For contract violations Privacy Policy Standard signature field VIN # Must match COI
Extra Services Options to acknowledge Driver Training Video and test confirmation